Nexhelm AI

This Privacy Policy describes how Nexhelm AI ("Nexhelm," "we", "us" or "our") processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable our website, social media pages, our marketing activities, and other activities described in this Privacy Policy (collectively, the "Service")). Nexhelm may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.

Nexhelm provides an AI-powered platform that enables users to leverage artificial intelligence for various business applications. This Privacy Policy does not apply to information that we process on behalf of our business customers (such as businesses and other organizations) while providing the Nexhelm services to them. Our use of information that we process on behalf of our business customers may be governed by our agreements with such customers. If you have concerns regarding your personal information that we process on behalf of a business customer, please direct your concerns to that enterprise customer.

The Service is designed for businesses and their representatives. We do not offer products or services for use by individuals for their personal, family, or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their capacities as business representatives of the relevant enterprise customer and not their individual capacities.

Notice to European Users: Please see the Notice to European Users section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as "Europe", and "European" should be understood accordingly) below.

Index

Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Your Choices
Other Sites and Services
Security
International Data Transfer
Children
Changes to this Privacy Policy
How to Contact Us
Notice to European Users

1. Personal Information We Collect

Information You Provide to Us:

Personal information you may provide to us through the Service or otherwise includes:

Contact Data: Such as your first and last name, email address, billing and mailing addresses, company name, company domain name, professional title, and phone number.
Demographic Data: Such as your city, state, country of residence, postal code, and age.
Profile Data: Such as the username and password that you may set to establish an online account on the Service and any other information that you add to your account profile.
Communications Data: Based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
Job Application Data: Such as professional credentials and skills, educational and work history, LinkedIn profile page, personal website, authorization to work in the U.S., immigration status, criminal history, and other information that may be included on a resume or curriculum vitae as well as in a cover letter. This may also include diversity information that you voluntarily provide.
Transactional Data: Such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
Marketing Data: Such as your preferences for receiving our marketing communications and details about your engagement with them.
User Content Data: Such as documents, files, text, images, and other content that you upload, create, or share through the Service, prompts and queries you submit to our AI systems, the AI-generated content and outputs you create through the Service, as well as any comments, questions, messages, works of authorship, and other files, content, or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
Payment Data: Needed to complete transactions, including payment card information or bank account numbers.
Other Data: Not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information from Other Sources:

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

Public Sources: Such as government agencies, public records, social media platforms, and other publicly available sources.
Data Providers: Such as information services and data licensors that provide demographic and other information.
Affiliate Partners: Such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
Marketing Partners: Such as joint marketing partners and event co-sponsors.
Third-Party Services: Such as Google services and social media services, that you use to log into, or otherwise link to, your Service account.

Automatic Data Collection:

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

Device Data: Such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
Online Activity Data: Such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
Location Data: When you authorize the Service to access your device's location.
Communication Interaction Data: Such as your interactions with our email, text, or other communications (e.g., whether you open and/or forward emails).

Cookies and Similar Technologies:

Some of our automatic data collection is facilitated by cookies and similar technologies. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.

2. How We Use Your Personal Information

Service Delivery and Operations:

We may use your personal information to:

Provide, operate, and improve the Service and our business
Personalize the Service, including remembering the devices from which you have previously logged in
Establish and maintain your user profile on the Service
Facilitate your invitations to colleagues or contacts
Enable security features of the Service
Communicate with you about the Service
Understand your needs and interests
Provide support for the Service

Research and Development:

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.

Marketing and Advertising:

We, may collect and use your personal information for marketing purposes:

Direct Marketing: We may send you direct marketing communications and may personalize these messages based on your needs and interests.

Compliance and Protection:

We may use your personal information to:

Comply with applicable laws, lawful requests, and legal processes
Protect our, your, or others' rights, privacy, safety, or property
Audit our internal processes for compliance
Enforce the terms and conditions that govern the Service
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity

3. How We Share Your Personal Information

We may share your personal information with the following parties:

Affiliates: Our affiliated companies, for purposes consistent with this Privacy Policy.
Service Providers: Third parties that provide services on our behalf or help us operate the Service or our business.
Payment Processors: Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processor.
Third Parties Designated by You: We may share your personal data with third parties where you have instructed us or provided your consent to do so.
Business and Marketing Partners: Third parties with whom we co-sponsor events or whose products or services may be of interest to you.
Professional Advisors: Professional advisors, such as lawyers, auditors, bankers, and insurers.
Authorities and Others: Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.
Business Transferees: We may disclose personal information in the context of actual or prospective business transactions.

4. Your Choices

Access or Update Your Information:

If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account or by contacting us at support@nexhelm.ai.

Opt-Out of Communications:

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.

Cookies:

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Do Not Track:

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals.

Close Your Account:

You can choose to delete certain content through your account. If you wish to request to close your account, please contact us.

5. Other Sites and Services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions.

6. Security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

7. International Data Transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

8. Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means.

10. How to Contact Us

Email: support@nexhelm.ai

11. Notice to European Users

General:

The information provided in this 'Notice to European users' section applies only to individuals located in the European Economic Area (EEA) or United Kingdom (UK).

Personal Information:

References to "personal information" in this Privacy Policy should be understood to include a reference to "personal data" as defined in the GDPR.

Controller:

Nexhelm AI is the "controller" in respect of the processing of your personal information covered by this Privacy Policy for purposes of the GDPR.

Legal Basis for Processing:

We process your personal information under the following legal bases:

Contractual necessity: To provide the Service and fulfill our contractual obligations
Legitimate interests: For business operations, security, and service improvement
Legal compliance: To comply with applicable laws and regulations
Consent: Where you have provided specific consent for certain processing activities

Your Rights:

Under the GDPR, you have the following rights:

Access: Request information about your personal data
Rectification: Correct inaccurate personal data
Erasure: Request deletion of your personal data
Restriction: Limit how we process your personal data
Portability: Receive your personal data in a structured format
Objection: Object to certain types of processing
Withdraw consent: Where processing is based on consent

To exercise these rights, please contact us at support@nexhelm.ai.

Data Retention:

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you have any questions about this Privacy Policy, or wish to contact our Data Protection Officer, you may reach us at support@nexhelm.ai